Returns & Exchanges
At Hendel and Hendel, we want you to be completely satisfied with your home hardware and accessories. If your purchase isn't the perfect fit for your space, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our customer service team with your order number and the details of the items you wish to return to receive a Return Authorization.
Pack With Care
Place the items securely in their original packaging, ensuring all screws and components are included to prevent damage during transit.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned hardware, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing